Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We have high end insurance policy options for your move.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I found I was always helping my friends and family move because I owned a van and I realised I quite enjoyed the work so I bought my first truck. I worked on the field myself for the first couple of year of business and things just got busier and busier. Now I own several trucks and have lots of great guys working for me while I over see the business.

Question 3

What do you like most about your job?

Accepted Answer

We love making our customers happy! It's satisfying helping people move into their new home and making the move as stress-free as possible. Getting great reviews from customers is something we also enjoy :)

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

Asking lots of questions is always good. We are your professional removal service so do not hesitate to call us with all your questions. One of our friendly staff members will be able to answer all your questions to make your move an easy stress-free move.

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Customers ask us a range of questions from how to pack and be organised for their move too do we supply blankets and plastic wrap for their items, of course we do! We are happy to chat through any enquiries our customers may have and help in any way we can. Please contact our friendly staff and well give you all the information you need.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are a reliable, trustworthy removal company. Our main focus is our customers satisfaction! Don't take our word for it, here is some feedback from our happy customers.   "Thank you to Cleber and Talles for another wonderful day of an extremely difficult move! If there was a sixth star I'd give it. You've made this move much easier with your quality of service and care for our belongings." - Jess Burrell, 2017  "Amazing Service, Staff and Price when your looking for excellence in this industry with the right attitude!! Couldn't recommend anyone better for the job!" - Annalisa Marie-Rizzo, 2017  "We used Holloway's for our removal today and I was really impressed and wowed with the level of service provided by all the guys! Peter, Paul, Daniel and Issac were all just great today! Nothing was too much trouble and they were all so very respectful towards us and our belongings and they made such a stressful process just that much easier by the way they conducted themselves. I can't recommend them highly enough! Thanks guys and than you Holloway's! Great representatives, you should all be very proud!" - Michael Mariakis, 2017  "I used Holloway Removals for my residential move over the weekend and they were fantastic. On time, friendly, efficient, careful, and just all round good guys Peter and Paul went above and beyond to make our move as smooth as possible. Thanks so much!" - Nina Murphy, 2017  "As small business owners, we realise the importance of having reliable suppliers and service providers, and we can't speak highly enough of the team at Holloway Removals. We find them great to work with and most of all our customers love them too. Lots of love... The team at Urban Couture!" - Urban Couture, 2017

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

We are an honest and reliable removal service. Our main focus is customer satisfaction. We’ll care for all your assets like a new-born child; and as soon as your items are in our steady hands, they’ll also be protected by our insurance. There’s no extra paperwork you’ll need to do – it’s just one more thing we’re happy to take care of to help you move stress-free. You’ll find the fineprint for our insurance policies. Of course, if you’d like to have your own insurance, we’ll organise that for you too.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Its nice and simple to receive a quote from us. All we need to know is what date you want to move, your location and the items you're looking at moving.

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

The more organised the customer is the faster and cheaper the move will be.  Here are some helpful tips to help you with your move:   -Put heavy items in small boxes. -Close the top of each box and avoid overloading them. -Wrap the base of pot plants with plastic bags and stick them in a box. -Pack anything that can be easily scratched or marked in blankets or bubble wrap. -Mirrors, paintings and glassware should be wrapped with cardboard or bubble wrap.

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Call our friendly staff and mention you are a Oneflare customer to receive a 5% discount!

Question 11

What makes your pricing competitive?

Accepted Answer

Our prices are inclusive of GST, Fuel, Tolls, Goods Insurance and Access fees as well as being low and competitive. For our cheap rates we offer a premium service! We are the best in the business!

Question 12

How do you normally charge for your service?

Accepted Answer

Mon-Fri 1 man and a truck = $110.00 per hour 2 men and a truck = $150.00 per hour 3 men and a truck = $190.00 per hour Sat-Sun 1 man and a truck = $130.00 per hour 2 men and a truck = $180.00 per hour 3 men and a truck = $210.00 per hour

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Holloway Removals specialises in home, office and furniture removals. We also offer packing and unpacking services. If you need us to disassemble and reassemble your furniture items this is also one of our specialties!

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Holloway Removals has over 10 years experience in home, office and furniture removals. We have a team of honest, friendly, strong men ready for action with a fleet of trucks moving Sydney and surrounding areas everyday! All our staff are professional removalist with years of experience in the removals business.

Holloway Removals & Storage

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