Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I guarantee my work. I will persist until you are happy with the result and feel amazing. If, for some reason you don't feel and look amazing, I will happily give you a voucher for another makeup application on another date and a free product sample to say "thank you" for being honest enough to make sure I was aware that you where not "feeling it" and you gave me an opportunity to further understand what you are looking for and how you think I can adapt my approach to help you feel that I understand the look you want and the feelings you are determined to experience.

Question 2

What do you like most about your job?

Accepted Answer

Everyday I get to wake up excited. I am passionate about what I do and I love giving people the results they are looking for. I love being able to share my secret of success and help solve my clients concerns. I love to help people learn, grow and be successful. Is this something you want to?

Question 3

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Most of all I value integrity and empowerment. I am a highly ethical professional who genuinely wants to help you make your dreams come true.   I respect your time, your home and always kept appointments. I do not cancel at the last minute. In the case I am unwell or for some reason need to cancel on the day of your appointment, I will organise a trusted colleague to come to your appointment on my behalf. I only work with colleagues who share my desire to bend over backwards to ensure you get the results you are dreaming of.   Want to earn $50? Who doesn't right? The Oneflare "On-Time Guarantee" shows my Oneflare customers that I will turn up, on time, everytime. Did you know that 80% of customers say punctuality is the most important factor when hiring a service provider. If I ever call you to inform you that I'm running late for some reason, I simply give you more than 1 hours notice, otherwise Oneflare will pay you $50 to make up for the lost time.

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

I'm professionally qualified (completed a certificate of makeup in 2008 at Napoleon Perdis) and specialise in beautiful, natural looking makeup. I help you look flawlessly beautiful for your special occasion. I ask lots of questions to really understand the picture of what you want to look like and how you want to feel. We then work together to ensure you get the results you imagined.

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

The date you require the makeup service(s). In addition to the type of event you are attending and the style of hair and makeup you have in mind.  I need to know the following:  1. The time and date of when you want to book your hair &/or makeup service. 2. The time you need to leave your house/venue to guarantee you get their ON TIME. 3. Your contact details - mobile number and/or email information. 4. How many people you will have participating in the appointment. For example, is this appointment just for you, or will you have other people attending who also want to feel great and look amazing.   Discounts available if you share the experience with your friends, or if you refer one of your friends to my business. If you book hair &/or makeup services for 3 or more people at the same venue, at the same time, I offer you an exclusive "Preferred Client" discount of 20% off all hair & makeup services and skin care products. Recommend a friend, and to say thank you I will give you a gift certificate for a 1 hour spa treatment. You can experience what it's like to be pampered in the comfort of your own home or hotel room.   The treatment includes:  1. Expert skin analysis to understand the problems you are currently experiencing when it comes to your skin. 2. A invigorating aromatherapy foot soak and scrub. Helping you to start relaxing. 3. A deep, cleansing treatment designed to remove dead skin cells, impurities and blackheads. 4. Application of a cellular renewal mask designed to further remove remaining dead skin cells and remove the build up of product residue, toxins and air pollution. 5. A nice, big, refreshing does of hydration for the skin on your beautiful face. This is achieved using a super hydrating mask. 6. A relaxing face, neck and shoulder massage. I promise I wont laugh when you start to snore! 7. Application of facial renewing serum, anti-aging eye cream, ultra hydrating daily moisturiser and 50+ sunscreen to protect your new, baby soft skin from one of it's fiercest enemies - The Sun. 8. Finish up your treatment with either a energizing or calming beverage while I clean up and ensure your home is left cleaner and tidier than we I arrived.  If the above facial treatment sounds just like you, you can book an appointment "Preferred Clients" to experience it. The facial lasts for one (1) amazing hour and will leave you feeling refreshed, relaxed and ready to conquer the world! Contact me via my Oneflare profile.  Are you someone who loves getting pampered, feeling relaxed and calm, and sharing fun experiences with your best friends? I know I do. Sharing tips with people about amazing services &/or products I've tried is something I love to do for the people I care about in my life. Have you ever "liked" a companies product or services on Facebook? Why did you Like the page? Liking a page of Facebook shows all your friends in your social network that you endorse that product or service. I don't know about you but I feel a lot more confident about trying a new product or service if one of my friends or business colleagues has had a fantastic experience with that brand. In fact, the following link show's some of the most recent research into Social purchasing. Please click on the link below to read a very informative article on "What is Social Purchasing" by Social Enterprise Canada.   http://www.socialenterprisecanada.ca/en/toolkits/purchasingtoolkit/nav/WhatIsSocialPurchasing.html

Question 6

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Discounts are definitely available. I know how amazing it feels to get a discount! There are 2 ways you can get a generous discount:  1. Book a hair/makeup or skincare service for you and 2 other friends. The opportunity to see 3 clients all in the one place at the one time makes my life easier. I want to reward you for helping me do business better and with more ease.  2. Recommend a friend to my business on Social Media or to me personally. If your friend books a service, you will be rewarded with a one (1) hour facial (see details below for what the facial includes) that retails at $100. Imagine being rewarded simply for doing something we naturally do - tell our friends about the things we have discovered that you know will help them as much as it's helped you. Do any other makeup artists you know of offer such generous rewards for introducing me to your best mates?

Question 7

What makes your pricing competitive?

Accepted Answer

Most cosmetics counters charge between $80-$100 to do your make-up. The cost of the service is redeemable on product, which means if you purchase products to the value of the makeup application, you essentially get your makeup done for free. This is very nice. Only problem is you have to get to the shopping centre to get it done. How often do you drive around and around shopping centre carparks trying to find a car spot. Once you do get a spot, you have 2 hours or less to get your hair & makeup done before you start to be charged up to $10 an hour for parking. You also need to get dressed up rather than wear your robe or comfortable house clothes whilst you get pampered. I come to you and I can style your hair too! So much easier and relaxing to have your hair and makeup done in the comfort of your own home! Experience the difference a mobile makeup artist can provide next time you have a big event your getting ready for.

Question 8

How do you normally charge for your service?

Accepted Answer

All services can be paid for in cash on the day of the appointment, or via direct debit. I require a 10% deposit of the quoted service price to secure your booking when booking a wedding package. This is to ensure you get the date you want, at the time you want, confirmed in my busy diary. Deposit's are fully refundable if you decide to cancel your appointment, no later than, 48 hours before the booked appointment time.

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Weddings, Formals, Modelling portfolio photo's, Makeup for social media profile photo's such as dating apps (Tinder, RSVP & eHarmony) and professional networking sites such as LinkedIn.  Unlike many of my Makeup Artist colleagues, I focus on a overall approach to ensure you achieve the results you are hoping to achieve. Did you know that your skin is the largest organ in your body? Within seconds, anything you put on your skin is absorbed directly into your blood stream. In fact, putting creams, makeup and other products on our skin is something we do, often without considering what those products may be doing to our body. We want to make our skin look amazing, so it isn't normal for our brains to question whether what we are doing to achieve those results is actually good for our overall health. In fact, the average woman is only thinking about how great her skin will feel and look once she has used the skin care solution she is considering trying. The results you are looking for may end up being compromised due to the chemicals, additives and nasties in the product. I don't only want to look great. I want to feel amazing as well. The pursuit of feeling great and looking good lead me to research many different skincare and wellness products around the world.

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

1. Certificate of Makeup from Napoleon Perdis completed in March 2008. I have over 8 years of extensive hair, makeup and skin care experience.  2. ACMUSE (Australian College of Makeup and Special Effects) Hair Styling certificate completed in 2009.  3. You can see examples of my work published in Harper's Bazaar, showcased on Model Mayhem, highly recommended by photographers, models and brides, and most of all, positively reviewed by my amazing clients, many of whom have been working with me for years mainly due to the fact that I help them feel confident, sexy and amazing. Do you want to experience this too?

Allison Harvey Makeup

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