Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are fully insured and guarantee all services for a minimum of 12 months. We also offer lengthy product warranties. As our materials are Australian made we are able to offer customers up to 5 years product warranties.

Question 2

Why should a customer hire you over another service provider?

Accepted Answer

Because we have over 20 years industry experience, we believe we can offer you the most cost and time effective solution to your needs. We won't try and sell you anything that you simply do not require and we offer post service/installation customer care.

Question 3

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

call us and tell us exactly what you need solved. We will then tailor a solution specific to your individual needs. Stop paying for pay tv when we can get you all the free to air channels. save money on your property insurance with the installation of our home security products.

Question 4

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We would like to offer All One Flare customers a 10% discount on any service. ( must mention offer to receive discount) . Currently we offer discounts on multiple services, receive money off when getting more than one service at a time, offer includes multiple tv, phone or data points.

Question 5

What makes your pricing competitive?

Accepted Answer

We offer premium service with our focus on customer satisfaction. We may not always the most cheapest but do a professional job with friendly advice every time and only use quality materials so you won't be needing to replace them any time soon.

Question 6

How do you normally charge for your service?

Accepted Answer

Whilst we prefer payment to be completed at time of service we are also happy to discuss invoice payment terms. We accept both cash or bank transfer.

Question 7

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

AllCoast CableGuys specialise in all aspects of digital television reception, basically if we cant get you great reception no one can. With over 20 years industry experience, our technicians are a wealth of knowledge. We get the job done right efficiently and cost effectively.

Question 8

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have over 20 years experience in the telecommunications industry and have a wealth of knowledge. We have worked with such clients as Optus, telstra, Foxtel and Austar . This extensive experience enables us to complete your job efficiently and most importantly, cost effectively. Our technicians have an eye for detail, always finding the best ways to "hide" all those cables so they are no longer visual. Customer satisfaction is our number one priority and we work hard to ensure we please our clients across all aspects of the service including price, timing, and quality etc. AllCoast CableGuys use nothing but high quality materials manufactured here in Australia, this enable us to pass on lengthy product and service warranties.

Allcoast Cable Guys

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