Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes I am a fully insured business with a five million dollar public liability cover. I guarantee my work will be carried out with professionalism and skill.

Question 2

How did you decide to get into your line of work?

Accepted Answer

This work was in my family, my father was one of the first to start a tree company on the Sunshine Coast. I started coming out on the job and helping feed the chipper while I was still in highschool.

Question 3

What do you like most about your job?

Accepted Answer

Working outdoors and staying fit in the process, I find the job quite exciting at times, even unnerving and scary. But that's why I love it.

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

A common question is, how can we save money? I always tell any client that if they really want to save money, just get us to get the tree down, you handle the rest.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I'm a fifth generational local on the Sunshine Coast. My ancestors were here a long time and our family name has a place amongst the locals.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

I have over twelve years of tree working experience in the Sunshine Coast area, which means I have extensive knowledge with trees that are endemic to this area. I have over ten years of climbing experience in large difficult tree removals.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Height of tree, diameter of tree, species of tree, location of tree in relation to buildings and structures, ability to access the site of the tree, condition of tree etc.

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Tip 1. Wherever the tree work may be taking place, you need to create as much space for the job to be done as possible. So move everything that can be moved. That will make the job easier, therefore cheaper.

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

I would like to offer all residents that reside in the Blackall Range Hinterland a ten percent discount off all service charges.

Question 10

What makes your pricing competitive?

Accepted Answer

My experience in the industry has given me the skills needed to complete the work in a professional and timely manner. Therefore I am able to offer competitive prices as the job has become second nature to me.

Question 11

How do you normally charge for your service?

Accepted Answer

I accept various forms of payment, we can accept Bank transfer, cash or cheque. We can also invoice and have a payment period of 2 weeks.

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in large dangerous tree removals in confined spaces. We have extensive experience in this area of expertise and are confident in our abilities to accomplish even the most difficult of tree jobs.

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