Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we have are public liability insurance and all our sub contractors have there personal insurance requirements, we guarantee all our work for the general period on time usually 12 months from completion.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I started my career in England, as a carpenter and joiner, I did 2 trades at  the same time, from leaving school, I did a 4 year apprenticeship, with advanced building courses, in college,

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Some, but I prefer my customers to tell them themselves, there are many different instances that come to mind, and would tell them if the same situation, would be similar to a clients project.

Question 4

What do you like most about your job?

Accepted Answer

I guess the most rewarding aspect of my job, is customer satisfaction, and my own personal input into the design, and creation of the project, from the idea to the final finish.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

A customer should always ask to see the builders licence, and ask what experience the builder or sub contractor has, also how many years they have been in the business

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Clients usually would like to know the time range for the project, for example, house extensions, 3 months is the normal time range, depending on weather and unforseen circumstances.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I am the person that would be responsible for all trades, and negotiations with the client and sub contractors, I also am personally on the job, until completion.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We have a long time experience in commercial and domestic building, we provide a design and construct service, personalised attention for your requirements, suggesting the best and money saving options, opportunity to meet  previous clients and there completed projects.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We need to know who we are doing the work for, and who would be responsible for all progress payments, as per the appropriate terms and conditions of the contract,

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

We offer free advice to customers at the planning stage, providing alternative ways to save money, also we work with our drafts person, on design alternatives to assist in the early decision stages.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We offer a personalised honest service, and guarantee are full attention to detail, and being hands on the job, can advise alternatives, along the way if the client changers there mind.

Question 12

What makes your pricing competitive?

Accepted Answer

We are a small out fit, will small overheads, which enables us to provide a very competitive pricing structure, and cost savings for our clients, in addition, we offer alternative ways of completing projects on budget.

Question 13

How do you normally charge for your service?

Accepted Answer

we provide free quotations, and budget figures for estimates only

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

design and construction, extensions and renovations, domestic projects, pergolas decking, internal and external projects, all associated trades for every project, a reliable team working together for many years, top tradesmen only

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have a full builders licence, and supervisors licence, which covers me to do any building work limited to single story, and no contract over $240,000 I have worked on major commercial projects in the city, and various smaller projects all over Adelaide, including hospitals hotels nursing homes ect

Al's Complete Carpentry Service

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