Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are insured. We guarantee your windows and solar panels will be cleaned to you're satisfaction or we'll do it again. If your not happy, we're not happy.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Nobody likes to look through dirty windows, and I'm no different. There is certainly something rewarding about seeing a clean finished product to the extent that you think it isn't even there.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

One customer had his 4kw solar panel system cleaned halfway through the billing cycle. He called me when he received his electricity bill because he was so excited. He saved $200. That's still $60 in his pocket after cleaning costs. The next return will be even more.

Question 4

What do you like most about your job?

Accepted Answer

Meeting different customers is great, but to have them happy at the end of the job or to hear about the savings they made from their power bill is fantastic.

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How much will I save on my power bill by having my solar panels cleaned? You could save as much as 30%, most times the outlay of having them cleaned is returned in your next bill along with extra in your pocket.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

Here at Advanced Solar Panel & Window Cleaning or aim is to provide a crystal clear finish on both solar panel cleaning to maximise your investment and to give you the cleanest windows in your street.  At the end of each job we want the customer to feel they received value for money and a great job.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

How many panes of glass you would like cleaned, for example: a typical window has 2 larger panes of glass with 2 smaller ones below. This would count as 4 panes, one sided.  To quote cleaning solar panels we will need to know how many panels you would like to have cleaned.

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

A great way to save money when hiring us to clean windows is to make sure any little items are out of harms way. This will ensure your valuables are kept safe and we can effectively clean your windows.

Question 9

What makes your pricing competitive?

Accepted Answer

We endeavor to keep our pricing low. Our aim isn't to strike it rich, but rather just to make a living.

Question 10

How do you normally charge for your service?

Accepted Answer

We take into consideration how many windows there is as well as how dirty they are. Solar panel cleaning involves knowing how many panels there are and knowing what size system also helps to keep prices down. Cash on completion is preferred form of payment, PayPal is also accepted.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Specializing in solar panel cleaning with 100% pure water, no chemicals will ever enter your water tank and Window cleaning up to 3 stories

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We use 100% pure water thanks to our specialized equipment to clean solar panels because of their delicate nature. Our equipment removes all minerals and and debris from the water to give that crystal clear finish. We can also clean external windows up to 3 stories high. We aim to please.

Advanced Solar Panel & Window Cleaning

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