Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We only use fully licenced and fully insured technicians on every job. All technicians have extensive qualifications and are experts in their fields. All jobs come with a 10 year install warranty.

Question 2

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Our technicians are professional and reliable. They will contact our customers should they be running later than scheduled and advise of any delays to avoid any inconvenience.

Question 3

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Size and type of unit that is needed and the desired location for installation. We also need to know what best suits their application and needs. By providing a free no obligation site inspection, this enables us to provide an accurate quote.

Question 4

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

A customer can save money by asking what our specials are for that particular month. A customer can also save money by researching the different options available on the market to them, and ensuring that each price comparison they receive, is inclusive of the vital components.

Question 5

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Free 12 month servicing with every install is an added bonus available to all Oneflare customers. This ensures ongoing support from the time of installation from someone who knows your needs and knows your unit.

Question 6

What makes your pricing competitive?

Accepted Answer

All of our work comes with a 10 year installation warranty. We only use quality products and our technicians are experts in their field. We are also offering free twelve month servicing with every install to all Oneflar customers

Question 7

How do you normally charge for your service?

Accepted Answer

Each job requires a personalised quote to ensure that all aspects are covered. We provide free no-obligation quotes to our customers and will fully outline all inclusions.

Question 8

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in all aspects of both domestic and commerical heating & cooling. From small wall hung split systems, to ducted units, and even large commercial systems, we are fully qualified and highly experienced right across the trade.

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