Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are a insured business and we offer a lifetime warranty on workmanship  (Warranty on leakage does not apply to rust affected vehicles, although for a small addition cost I can repair rust and therefore guarantee against leakage)

Question 2

How did you decide to get into your line of work?

Accepted Answer

Being a car enthusiast my whole life, cars are my world and my passion for automotive repairs is second to none, I strive for perfection and my quality of workmanship and pride in my business is everything to me

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

To many to list everyday is a blessing for Ace Windscreens my work is my life and so are the great people I meet every day. I love my job and look forward to growth in the community.

Question 4

What do you like most about your job?

Accepted Answer

The opportunity to showcase the years of training I have practiced and the pride of running my own business. I love being a cheaper alternative to the "big company" with quality products and workmanship second to none.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

What urethane is the most important due to airbag safety, then what training and warranty is essential although Ace Windscreens are a cheaper alternative our glass and instalation products match or even better the rest to ensure all family's are safe in there vehical

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Question - what experience do you have?  Answer - I am a qualified Autoglazier trained by the "big company"  and also a qualified mechanic over 10 years experience with a 0.002 warranty rating throughout my career   Question - What is the warranty on your work  Answer - Ace Windscreens offer a lifetime warranty on workmanship

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Il let the people's reviews answer this check out our fantastic reviews  On facebook just type in Ace Windscreens and look at our 5 star ratings and feedback

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

I am myself am a car enthusiast, qualified mechanic and certafied autoglazier  Please like and share my Facebook page, feel free to leave feedback Kind regards, Russ. Ace Windscreens.  http://www.facebook.com/AceWindscreensAutoglass?ref=ts&fref=ts

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Location, year make and model and the repair needed

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

*Less travel (come to me) I have a beautiful double garage workshop at my home with a family park across the road and a lovely lake to walk around in Jordan springs (Penrith) *Give a few days notice

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Like us on facebook and share our business to receive a 10% discount  (Offer only applies with proof of networking)

Question 12

What makes your pricing competitive?

Accepted Answer

I am able to be competitive on price as I own my mobile service van which saves me money on workshop expenses and I own and opperate this business myself so I save money on unnecessary employees allowing  A) Me to make a comfortable living for my family. B) Saving your family money to spend on other things life demands C) Happy days for all :-)

Question 13

How do you normally charge for your service?

Accepted Answer

Bank transfer, business cheques and cash payment I am also sometimes interested in contra as I love meeting new tradesman and exchanging services. All payment are Gst inclusive and a tax invoice upon payment

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Custom cars and and problem solving, there is nothing I can't fix no matter what's the issue is I will endeavour to get you back on the road as I am trained professional and have fixed more cars than you could imagine

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Hi I am Russell and I am a qualified Autoglazier trained by the "big company"  and also a qualified mechanic over 10 years experience with a 0.002 warranty rating throughout my career

Ace Windscreens & Autoglass

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