Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Accurate Removalist is fully insured for public liability and moving belongings. Our workers are also insured.  Once a quote have been accepted - work is guaranteed.

Question 2

What do you like most about your job?

Accepted Answer

Making customers happy is our business and the our greatest goal in every single job. We truly believe that by making our customers happy, and letting the word spread, we would grow as a business.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

How much you charge, and does the charges apply for all week long? Is this a 'Door to Door' job? Are there any hidden or extra charges? How can I get a discount?

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Q: How do I know what size of truck I need? A: For the eye of a Mover, its not hard to measure the capacity of your belongings. Just send us a detailed list or a couple of pictures, and we will help you.  Q: How long will it take to move? A: It really depends on some different aspects of the job, such as: stairs/elevator,  no' of loose items, distance from the truck etc. If your really stressed about it, we can come in advance and give a time table for the job.  Q: Anything you need from me? A: At the pickup theirs not much you can do, our guys know the best way to stuck and will take over. At the drop-off you are in charge- Show the guys witch furniture belong to witch room - By doing so, your not only saving yourself a headache, you also save time!

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Our workers have all gone through proper training and hold the right tools to handle and resolve any obstacle that may occur during the moving day. Our teams are highly motivated and will stand by you in every step of the move. Large amount of our efforts will go on making you satisfied because we believe that happy customers are the people that will help us grow.  Point of notice: Most customers are more that satisfied from the fast and professional paste of our guys.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

Not sure why to choose us? let's make it simple for you:    -No weekend charges! simple as it sounds - same price all week long!    -Reviewer Discounts and special offers!    -Free materials with every move.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Details needed for a complete and reliable quote:   -Time and date   -Pick up and drop-off addresses   -Moving content: no' of boxes, types of furniture etc..   -access pass (from street, stairs, lift)   -Truck wanted (let us know if your not sure) and no' of workers

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Few tips that will make both your, and our job more easy:   -Try not leave to much loose stuff. Put what ever you can in boxes.   -Don't leave any furniture filled with belonging (Most of removals companies will not take a furniture that is still filled)   -Clear path way, and make sure you have that exit door are can remain open.    *Have a lift? Don't forget to book it for moving day.

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Oneflare customer? you deserve the 'Reviewer Discount'. Just give us a review at the and of the job - and save some money!  Don't forget to remind our workers at the job site.

Question 10

What makes your pricing competitive?

Accepted Answer

Our prices are not the cheapest, but definitely the most accurate ones! Forget about hidden fees and charges, at accurate removalist - what you sse is what you get!

Question 11

How do you normally charge for your service?

Accepted Answer

Acurate Removalist accept fpos, visa and master card. You can also pay by cash or a bank transfer.  Charges will be made once the drop-off job is done.

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialize in pianos and grand pianos removals. Special equipment and professional workers will move you piano easily and smoothly. There is an extra fee for moving pianos.

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Accurate Removalist holds 3+ years of experience in the furniture removals business. Our workers come fully prepared and are familiar with all types of jobs.

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