Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are fully insured and we are part of CFMU. We provide up to 15 years guarantee on our jobs depending on the age of the property if the products that is recommended by us is used.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Family business. Most men in our family are painters. From uncles to my cousins, my father and I.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

One I went to paint two side bed drawers and I ended up painting the whole house which was painted recently by two other companies and they didn't come back to finish their job because they couldn't fix what they had done. And I'm going back there to do the other part now and we are like family now.

Question 4

What do you like most about your job?

Accepted Answer

The finishing off the job. We enjoy when we finish a quality job and we call it art.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

How will you do the job? why do you do that? does it need to bee don this way? Will you come back to fix something after couple of months if we notice it?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

When can we start. We can start the job two weeks after its booked and when a 10% deposit is paid.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are punctual honest and we are a family operated business and we have been working together long enough and we trust ourselves. We are here to stay not to jump from one branch to another.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We deliver exactly what we promise and we make sure our clients are 100% satisfied. We love what we do and we try our best to do it in the best possible way. We never take shortcuts and we always use the best products in the market.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Size of the job, age of the building, amount of preparation, type of quality needed, time of start and finish, colours and types of paints. Budget to do the job.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Make sure there is sufficient amount of saving before commencement of the job. Make sure the colours are ready and book their job at least two weeks in advance.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Every Clients who recommend us to a friend or family we will present them with a $100 gift voucher for every $5000 if the job is booked with us.

Question 12

What makes your pricing competitive?

Accepted Answer

The most important thing in painting industry is the preparation prior to paint and that's what takes most of the time. We do not under cut prices to get job as we do quality not quantity. We are fair but not cheap.

Question 13

How do you normally charge for your service?

Accepted Answer

Depending on the job we charge hourly rate, daily rate, we can price big jobs as per sqm or we can inspect the job and provide an accurate price

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We special in weather board home, historical building, mirror finish works, staining timber, feature walls, special effects and many many more..

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We are fully qualified and we have all the relevant licences and qualification in aspect of painting plus our long history in the industry.

Abm Property maintenance group pty ltd

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