Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are fully insured with 20 million public liability

Question 2

How did you decide to get into your line of work?

Accepted Answer

Earthmoving is a family business, I have been in the industry since 2010

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

In mid 2020, one of our guys was doing some work for a lady in Kallangur on a retaining wall at the front of her property. Her neighbour was a retired Vietnam Veteran who needed a little work done at his place. He didn't quite have the money to get the job done, so our guys took a little time out of their day to go and do the works for him on the house. Whilst only a small gesture I regards it as one of my proudest.

Question 4

What do you like most about your job?

Accepted Answer

Each day it has new, difficult and exciting challenges to overcome

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Before choosing us we hope that customers do their due diligence and research to make sure that we are a good fit for them

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How long will the work take? Will you damage the area? How much will it cost? Can you also do...

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We've built our small business, on the fact the we provide a good quality job fo a reasonable price

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We are a small knit team with a focus on getting our work down on time and budget and to our customers satisfaction

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

What machinery is required, estimated durations, access restrictions

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Have a realistic budget Have a specific idea of what your needs are Have a timeframe in which you would like the works completed

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Not at the moment

Question 12

What makes your pricing competitive?

Accepted Answer

By being efficient and tidy

Question 13

How do you normally charge for your service?

Accepted Answer

We normally charge an hourly rate or lump sum, dependant on the size of the job

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We do all general hire and civil works

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

all our operators have the relevant tickets and training as well as many years in the industry

AB Civil Contracting Pty Ltd

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