Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

yes fully licenced and insured , supply fair-trading contract before works commence , licence and insurances shown to customer to assure work will be completed to fair-trading regulations

Question 2

How did you decide to get into your line of work?

Accepted Answer

I enjoyed being out doors and decided to complete my carpentry & joinery course over the years I worked with numerous builders doing renovations and finally decided to work for my self

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I completed a renovation for a customer few years ago , he was a big figure in his local community , customer was so pleased that from the one customer I was recommended to another 15 customers

Question 4

What do you like most about your job?

Accepted Answer

New challenges, different jobs, never the same bathroom or home renovation to exceed the customers expectations on the renovation , customers requests

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

the right licenced tradesperson to do the job in the first place , type of job they are requesting to be done

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

most commonly asked question is how long will the renovations take till final completion , warranties provided , licences and insurances , these are customers doing the right thing so they don't get scammed do your homework

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

word of mouth , positive feed back from previous customers , allowing customers to contact previous customers regarding my work and outcome

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

competitive rates , professional work , work with peoples budgets provide satisfaction on completion of works completed on time to the highest of quality

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

what type of work are they requiring to be done , have they contacted the right tradesperson for the job requested

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

knowing their budgets on the renovation , buying items from my suppliers will help bring costs down and referrals also help alot

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

My business gives great discounts based on customer referrals where we compensate them for job leads as we appreciate the help to expand and keep our business going

Question 12

What makes your pricing competitive?

Accepted Answer

My business is based on my honesty of not overcharging customers my prices are very competitive and try to save customers of overpaying on jobs , my work is based on 80% word of mouth the rest advertising aim is to keep all my workers with a steady income

Question 13

How do you normally charge for your service?

Accepted Answer

Attend site for free measure and quote , inspect area to be renovated , I calculate contractors needed on job their charges and work to be completed , my work and supervision as they work under my licence and time frame and material costs for work to be complete

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Home renovations , carpentry , bathrooms , kitchens , laundries , plastering , I have all contractors needed for your requirements and disposal all work guaranteed

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I am a qualified carpenter by trade 30 years experience , licenced to do bathroom .kitchen and laundry renovations , plastering , painting , all carpentry work . I pride my self in quality workman ship and customer satisfaction , with reasonable competitive prices . My main priority is my customers

RENO4U

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