Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, all work is guaranteed. We are a fully insured company, so please do not hesitate to ask should you have any queries.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Our father passed on his wealth of knowledge to us, and we continue to build this business, off the foundations he has made for us.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

To be very honest, every customer we have is a great story. It genuinely would be hard to pick a specific one.

Question 4

What do you like most about your job?

Accepted Answer

The different people you meet along the way. We go out to build relationships, and this business has been on its feet for 25 years, Word of mouth has been the fundamental strength of our work. We do a good job, and always get recommended. You will be satisfied, we give you our word.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Just explain on what you are after, and if the person you speak to happens to be the wrong professional, then they will direct you to the correct field.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How much do certain things cost. Please note, every job is different form others and will always be priced differently according to how and where things go.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We have a great team, here at AA Electrical & Plumbing. We pride ourselves with the best service to our customers and this reflects in our growth.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Family owned business for 25 years, trustworthy and on time. We will beat any genuine quote, that's a guarantee. Big enough for any job, small enough to care.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

All the general details of everything you would like done. You would have a good indication of what is needed. Just let one of our team know.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Give us a good indication on what you need done. How much of what you want done. What area in the property or shop it is located.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

If we do not make it on the time provided, we will give you 10% off the job intended to do.

Question 12

What makes your pricing competitive?

Accepted Answer

Our prices will always be competitive, as we charge per job. Generally people charge by the our and materials which costs you more in the long run.

Question 13

How do you normally charge for your service?

Accepted Answer

We charge according to the job. There is no hourly fee. It can take 5 mins, or 5 hours the price will not change. We priced the job.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in domestic and commercial works. All types of works, from small jobs to large. Call for a free quote.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have been in the trade for 25 years. There is no job we cannot do. We have qualified electricians that will do the up most best, to provide the service you deserve.

Aa Electrical & Plumbing

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