Question 1

What do you like most about your job?

Accepted Answer

We enjoy helping our customers and always try to do our best for them.  It is always a pleasure to serve and treat each customer with respect, politeness, and professionalism in the job.

Question 2

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Is there a Warranty on repairs? Yes, there is a generous 6 Months Warranty on all repairs.  Is there a call-out fee? The call-out fee comes off the price of the job if going ahead within six months of Estimation.

Question 3

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

* Professional, Honest Service. * All our technicians are fully qualified, and are experts in their field with many years experience. * 6 Months Warranty on all repairs.  * Free Pick-Up and Delivery.  * Equipment is fully set up and tuned in when returned, at no charge.

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

We come to you! Call-out service till 10pm Mon-Sat.  Call-out charge comes off the price of the job if going ahead with a repair within 6 months of Estimation.  Fair Rates. 6 Months Warranty on repairs. Professional, friendly service.  Fully qualified, experienced technicians. Honesty & Integrity.

Question 5

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

We are always happy to give advice on the phone and tips to try. Friendly, experienced technicians are often on hand to speak with you, or can ring you back. We come to you at no extra charge - the cost is the same as bringing in to the workshop, so we operate our business as a mobile service for convenience.

Question 6

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

For Oneflare Customers: There is no call-out charge if going ahead with a repair within 6 months of the Estimation.

Question 7

What makes your pricing competitive?

Accepted Answer

Pick-up and delivery. Call-out fee comes off the price of the job! No call-out charge if the job goes ahead within 6 months of Estimation. No hourly rate for labour - just a fair price for the job done.

Question 8

How do you normally charge for your service?

Accepted Answer

A fair price for the job done. No hourly rate. Call-out/Estimation fee comes off the price of the job if going ahead - even within six months of Estimation. No need to bring in - we come to you at no extra cost.

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We are a mobile TV Service, with call-outs until 10pm Monday to Saturday.  No need to bring your TV in to the workshop - we come to you!  No call-out charge if a repair goes ahead within 6 months of Estimation.  All equipment will be set up again when returned, at no extra charge.

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Fully-qualified and licensed television technicians with many years experience.  When tuning in and setting up television and related equipment the technician will explain everything to the customer and make sure they understand how to use it before they leave the premises, and will leave notes.

True Blue TV Repairs & Tune-Ins

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