Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, we hold a current Public Liability Insurance Policy and our workmanship is what we pride ourselves in and certainly offer a guarantee on all of our workmanship.

Question 2

What do you like most about your job?

Accepted Answer

We take pride in every job we carry out, no matter how small or big the project may be. We treat every job, home, property as if it were our own. The satisfaction in providing a new covered entertainment area outside for a customer for example gives us total enjoyment and we love the variety of work we perform.

Question 3

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Once we give a customer an appointment we will always turn up and also keep our customer in the loop if there are any circumstances beyond our control. We also hold a current VIC Police check as we do work in Nursing homes and Childcare facilities.

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

At A to Z Services we are professional and reliable this means we show up on time, to do the work that is requested, to your satisfaction and offering reasonable, affordable rates.

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

What materials are required by the customers ie. steel, timber, different types of finishes the customer would like. Measurements can be great in providing an reasonable estimate.

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Make sure the work area is clear and no obstacles are in the way. Once we make an Appointment to attend a job we will be there and expect that our customers do the same for us. Give us a good understanding of what needs to be done and leave the rest to us.

Question 7

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We can offer One flare customers free and no obligation quotes.We can also offer a 5% discount off the total on any jobs over $500.

Question 8

What makes your pricing competitive?

Accepted Answer

A to Z Handyman Services have no large overheads, we operate our business in the same area we live in so transport is not an issue. We have also partnered ourselves with other Professional Service providers who also operate in our area.

Question 9

How do you normally charge for your service?

Accepted Answer

Project based work and also by the hour. We also provide fixed quotes for a variety of jobs, such as Shed Errection, Garden Beds, Carport Errection, Furniture Assembly and more.

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

A large base of our customers are Real Estate Agents, we do everyday repairs,renovations,malicious damage repairs by tenants, we have a broad range of experience in all fields.

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have extensive experience in all aspects of maintenance from specialised areas such as carpentry, tiling, painting and plastering to full renovations and general handyman services.

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