Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are currently in the process of finalising our PI. It will be provided before the work starts. We do guarantee our work to the best of our ability.

Question 2

How did you decide to get into your line of work?

Accepted Answer

We believe in understanding and supporting businesses with relevant and effective financial data. This can only be understood by being in the business as a whole; not by reading the data on the surface, auditing or criticising the data and process in place.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Currently, I have consistently reconcile the bank accounts within the first 2 working days of month end period. This used to be taking more than 5 working days. The data are relevant and detailed enough that we do not need to visit the paperwork when questioned, and auditors are impressed.

Question 4

What do you like most about your job?

Accepted Answer

Creating and maintaining financial data that can be translated into weekly reports to help small business owners run their business efficiently.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Can I understand your work when I take a peek into the system? Is regulation update more important or regular update of data? Is your expertise in record keeping or P&L and Balance Sheet? How do you help me my business more than monthly reporting basis?

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are passionate about our work. We see efficient and effective data keeping as the ground of successful business administration. Month end processing is epitome of bookkeeping and we want to help as many small businesses as possible to have this standard in their business.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

My job is to be your go-to person to help you be on top of your finances so you can use the time to get the results your business can achieve.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

how many invoices and bills do you deal with a month? What is your current process dealing with this data? Do you have a preference in accounting system? Do you reconcile your account on monthly basis?

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Have your paperwork ready with brief summary of the activity, thought about your most effective way of weekly communication (when and how), and list down what your expectations and what you want to improve.

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Oneflare customers is entitled to 10% off for a limited time or refer a successful new customer, and get 25% off the package.

Question 11

What makes your pricing competitive?

Accepted Answer

I have learnt that when it sounds too good to be true, it probably is. I believe as small business owners, you would have learnt this lesson too. What I'm offering is quality work with care. My goal is to support you in your journey by being on top of your the day-to-day finance.

Question 12

How do you normally charge for your service?

Accepted Answer

$50 hourly casual adhoc work, $200 a month for up to 6 hours of work, $300 a month for up to 10 hours of work or contact me to negotiate something more.

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I have been in both corporate and small businesses. My experience expand from, but not limited to education, IT, retail, Not-for-Profit to Government sector.

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I've been specialising in day-to-day accounts management for small businesses in Australia since 2005. My experience expand from, but not limited to education, IT, retail, Not-for-Profit to Government sector. Through assistant accountant and office manager roles, with a Bachelor of Accounting degree, I have had successful experiences in managing supplier payments, customers invoicing, payroll, reporting and reconciliations. I have the skills and knowledge necessary to help you with your bookkeeping needs.

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