Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We guarantee our products and always will work with our clients to ensure they are happy with the final result.

Question 2

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How long will it take?  Generally most printing jobs take 1-4 days to complete. Unless they are large quantity booklet jobs or special finishes like embossing etc.

Question 3

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Australia Online Printing will always come through with a good quality product at a good price. We will find the best solution so you don't spend more than you need to for the purpose you need.

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

Australia Online Printing has been servicing Melbourne small to medium businesses for over 10 years. We have a vast range of products and a knowledge base to help you find the right solution for the purpose you need. From digital to offset print, from promotional products to signage, and much more!

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

In order to quote on printing jobs, we need to know the quantity of items, the size (and shape if applicable) the paper or card type, what kind of printing (colour / mono) and any finishing required. Also if urgent - when the items are required.

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

To save money on printing, try to print multiple jobs at the same time. e.g. order business cards for 4 staff members at one time rather than 1 at a time.  Also prepare your wording and rough layout before we start designing to save on artwork costs.

Question 7

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Mention Oneflare for a special price of $99+GST for 1000 full colour business cards on 350gsm quality artboard. $10 extra for double sided.

Question 8

What makes your pricing competitive?

Accepted Answer

We make sure to use the most cost effective method for the job you need. For example if you require 10 A2 posters we will print them on a large format inkjet printer but if you require 50 we will run them on a digital press which works out better value. We can do 50 A2 posters on 170gsm for $3 each!

Question 9

How do you normally charge for your service?

Accepted Answer

We charge approx. $80 per hour for artwork. Larger jobs are quoted at an even better rate. Printing jobs are quoted on a job to job basis but we have many specials such as 1000 Full Colour quality business cards for just $130+GST.

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in full colour printing of cards, brochures, posters, stickers and other products. We also cater to the odd items that many printers don't do, like magnets, rubber stamps, promotional products and signage.

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Our staff include experienced graphic designers and print managers who have over 15 years of experience in the Australian design and printing industry.

Australia Online Printing

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