Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are insured for the particular work we undertake , as we are offering our professional opinion of the condition of a property or workmanship on a staged construction inspection  we are covered by professional indemnity and public liability insurance.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I had been in the construction industry for many years and in my time ive seen good work and average work go seemingly un-noticed , as I feel I have good attention to detail and good knowledge of building codes I felt it would be good to representing the client make sure they are recieving the correct information .

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Cant say I have an all out favourite customer story ,  although ive met many memorable customers over the years , the most favourite part of my job is helping people make the right decision even if its a phone call after the inspection is complete just to talk through some of the aspects of the property .

Question 4

What do you like most about your job?

Accepted Answer

I am passionate about many aspects of the building industry , I like meeting new clients and helping them make informed decisions regarding there property they are purchasing .

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

As the building inspection industry in South Australia is still un - regulated greatly , the questions being asked should be experience , builders license , supervisors registration , training qualifications .

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Most questions asked regarding building inspections would be the detail of any defects found major or minor , any potential costs involved in rectifying and the process . I can answer questions relating defects rectification and extent giving cost to rectify is always an indication and always recommend seeking quotes from relevant trades .

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Always punctual , honest to the people whom im working for , passionate about the building industry , take great care inspecting property as to not leave any stone unturned as im well aware my clients are making possibly the biggest purchase they may ever make .

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Experienced , Highly Qualified for industry , Punctual , Polite , Attention to detail , Understanding of clients needs to have an efficient turn around time from moment job is booked .

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We need to know the size of property we are inspecting , how many bedrooms , bathrooms , single or double story , block size approx . Address of property , clients details email , phone no etc .

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Mostly we conduct building inspections during cool off period after price has been negotiated , client can re-negotiate price still in relation to the amount of faults found , or have an inspection conducted before negotiation of price .

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Special offers to clients bidding at auction . All building inspections need to be complete before auction date , if our client is unsuccessful at the auction we will inspect the next property they find , within 30 days from auction date for 50% of normal cost .

Question 12

What makes your pricing competitive?

Accepted Answer

On the surface we arnt the cheapest or the dearest building inspection company , but what makes us competative is the stringent requirements we ask before a inspector can work for our company both by experience and qualifications adding to this technology and training for particular applications giving our clients the most accurate building report available on the market , complete with professional indemnity and public liability insurance .

Question 13

How do you normally charge for your service?

Accepted Answer

Building inspections are charged per inspection , depanding on size of building inspection will reflect the price quoted , once the inspection on site is complete I prefer to walk through the property with my clients and discuss findings . At this point I require payment before emailing full report sameday .

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Due to the high amount of trainig undertaken in construction both courses and on site im very comfortable with all aspects of building from foundations up liasing with other trades , supervisors and building certifiers and councils .

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Many years experience in the building industry from new homes to commercial , new builds and restoration work . Hold full general builders license and building supervisors registration , Certificate iv building and construction , Diploma 5 building and construction , timber framing code , elements of roof truss and cert level 1 thermography .

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