Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes I'm insured for a number of different types of services, like transporting goods or passengers, we are happy to disclosed this if requested.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Early retirement in 2015and was looking for something to do that would take me out of my house and could work only when I wanted.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

A client booked a job for a pick up from the Western Suburbs for a small parcel to be taken to Cronulla, when I arrived in my brand new European SUV, him and his wife decided to come for a ride in the car and then I dropped them off at the nearest railway station.

Question 4

What do you like most about your job?

Accepted Answer

Im not tied up to an office job, I learn about people and my city everyday, I provide security and satisfaction to others and I earn a decent living not having to be dependent on social benefits.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

What experience does the provider have? Do they have insurance relevant to the service provided? Is the provider willing to work on a Point to Point basis?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

When can you do it? How much is it going to cost? Can you guarantee that will be done on time? The answers are: We will do it at a time and date that suits you and we agree to. It will cost exactly as per the quote. Yes, it will be done on time.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I'm a sole trader, I don't rely on others to do the job, when you call you speak with me, when you book, I do the job.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We are the only Sydney provider, delivering parcels in a Luxury SUV, some of our clients require discreet delivery of their goods or guests.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Pick up from and delivery to addresses, size and weight of the parcel or number of passengers travelling, day and time that the service is required.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

If it's a parcel, be sure that is ready at the agreed time, clearly labeled, a contact number of the individual delivering to.  In the case that we are transferring people from one point to another, please ensure you're ready at the agreed time.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Oneflare clients can enjoy a 30% discount, this discount will be applied from the total quoted price, please quote COVID30 when paying.

Question 12

What makes your pricing competitive?

Accepted Answer

We have very low overheads and specialise on Point to Point, we pick up at the agreed time and drive straight to the destination without picking up another job.

Question 13

How do you normally charge for your service?

Accepted Answer

Each job is quoted on an individual basis, based on the scope of the work. Prices start from as low as $20.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialised on parcel pick up and delivery for corporate clients as well as point-to-point transfers of individuals and personalised services. Our services range from Airport Shuttles, Pick Ups and Drop Offs and Point to Point deliveries.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We are certified by RMS to transport up to 6 passengers and we have been conducting Transfers, Shuttles and Tours around Sydney and the Blue Mountains for a number of years.

5 Star Sydney Shuttles

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