Question 1

How did you decide to get into your line of work?

Accepted Answer

I was a patient myself. I suffered from chronic neck pain when I was younger and Chiropractic changed my life.

Question 2

Do you have a favourite customer story you would like to share?

Accepted Answer

I do have 3 ideal patient types: 1. Grace the grateful. 2. Ryan the referrer. 3. Charlotte the compliant.  Learn more about them here: https://www.youchiropractic.com.au/3-ideal-patients-for-a-chiropractor/

Question 3

What do you like most about your job?

Accepted Answer

Understanding a patient's situation and finding out how I can best help them. I enjoy problem-solving.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

To find the right Chiropractor for you or a loved one, you should ask: 1. What problems or conditions do you fix? 2. Do you have experience with this age group?  At You Chiropractic, we see patients with chronic pain. We also have experience with all age groups.

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

1. What patients do you see? We see patients who have chronic pain. The pain could be in any part of their body. Lower back, middle back, upper back, neck, head, jaw, arms and even legs.  2. What do you do? We help patients to manage their chronic pain. This means less pain, better function and better quality of life. Our Chiropractic approach addresses the patient's underlying problem in addition to their pain.  3. Is Chiropractic safe? Chiropractic has a very low risk profile, especially when compared with more invasive methods of healthcare. Adjustments are gentle, comfortable and tailored to the patient. Every patient is unique, so extra care is always taken for each person's situation.  4. Am I too old or too young for Chiropractic? Your nerves and spine function the same way throughout your lifetime. Chiropractic helps you manage your chronic pain by keeping both your spinal and nervous system healthy. Chiropractic is suitable for people of all ages.  5. What is your level of education? As an Australian-qualified Chiropractor, I've had 5 years of University-level education. Learn more about my experience and qualifications here: https://www.youchiropractic.com.au/dr-kelvin-chew/

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I am very thorough and methodical in my approach to patient care.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

Patients should make decisions based on: 1. Proximity: How close is the doctor to where you are? We are situated in Campbelltown, SA. 2. Specialty: What patients do the doctor see? We see patients who suffer from chronic pain.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We need to know: 1. Where is the patient feeling their pain? 2. How long has the patient had their pain for? 3. Is the pain getting worse, staying the same or getting better?

Question 9

What makes your pricing competitive?

Accepted Answer

We have a flat fee for all appointment types. No extra charges for long consultations.

Question 10

How do you normally charge for your service?

Accepted Answer

We have an EFTPOS terminal that accepts all cards. If you have a referral from your GP, you may get refunded $54.60 for up to 5 visits every calendar year.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We see patients with chronic pain. This means that your pain has been there for 3 months or longer. Learn more about chronic pain here: https://www.youchiropractic.com.au/chronic-pain-chiropractor-adelaide/

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have 7 years of clinical experience. I enjoy working with chronic pain patients of all age groups, including the elderly.

You Chiropractic

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